FAQs & Troubleshooting
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213 Results
- 1Replace Drum
- 2Can I print from and scan to iPhone, iPod touch and iPad?
- 3Replace Toner
- 4I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6What is Brother iPrint&Scan?
- 7Print on labels and envelopes from the MP tray.
- 8"Offline" appears on the Status Monitor.
- 9Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 10I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 11Replace Laser
- 12Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 13Jam Inside
- 14Replace PF Kit xx
- 15Protect your Brother machine against unauthorised access over the network
- 16Manual Feed
- 17Curled
- 18When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 19I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 20Delete print jobs from the print queue.
- 21Use the Universal Printer Driver for PCL
- 22The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 23Can I print from or scan to Android™ Smartphone?
- 24The printer status is Offline or Paused.
- 25How can I change the printer settings?
- 26I cannot save a file downloaded from the Brother support website (For Windows)
- 27Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 28Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 29Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 30How to identify your Operating System (OS).
- 31No Toner
- 32When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 33Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 34The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 35Jam Duplex
- 36Add your Brother machine with AirPrint (macOS)
- 37Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 38Change the printer driver settings (Windows/macOS)
- 39Drum Stop
- 40Print a list of the internal fonts.
- 41Wrinkles or creases
- 42What can happen if the wrong paper is used in your machine.
- 43Printable area
- 44Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 45I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 46What driver package format is supported by my Linux distribution?
- 47My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 48I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 49Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 50I cannot find some option in the Printing preferences. (For Windows)