FAQs & Troubleshooting
Popular |
181 Results
- 1What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 2I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 3The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 4Printing on plain paper, thin paper, recycled paper or bond paper from the Manual feed slot (video instructions available)
- 5Load paper in the paper tray
- 6I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7Adjust color settings by using the custom setting in the printer driver
- 8Wireless setup is requesting a WPS PIN to complete the setup
- 9Can I use non-Brother or third party supplies with the Brother machine?
- 10My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 11Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 12The printer status is Offline or Paused.
- 13I cannot print using my Brother machine on a wireless network (Mac)
- 14I cannot print using my Brother machine on a wireless network (Windows)
- 15What is Brother iPrint&Scan?
- 16Replace Belt unit
- 17Replace WT (waste toner) Box
- 18Turn the Toner Save Mode on or off.
- 19I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 20The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 21I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 22I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 23Can I print from and scan to iPhone, iPod touch and iPad?
- 24Add your Brother machine with AirPrint (macOS)
- 25How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 26Jam Inside
- 27Print the Network Configuration List
- 28I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 29Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 30Change the printer driver settings (Windows/macOS)
- 31Print on envelopes, labels or thick paper from the Manual feed slot
- 32Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 33Can I print from or scan to Android™ Smartphone?
- 34Replace PF Kit xx
- 35Adjust the Brother machine's Sleep Time setting
- 36I cannot find some option in the Printing preferences. (For Windows)
- 37I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 38I still receive the error message "Replace Drums", "Replace Drum: X", "Drum End Soon", or "Drum End Soon: X" after I replace the drum unit with a new one.
- 39Discover the MAC address of the Brother network card
- 40Fuser Error or Self-Diagnostic
- 41I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 42Size Error DX or Size Error 2-sided
- 43I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expect.
- 44What is the recommended paper?
- 45What driver package format is supported by my Linux distribution?
- 46Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 47Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 48Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 49Print both sides of paper or a booklet automatically
- 50Toner Low