FAQs & Troubleshooting
Popular |
149 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 3The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
- 4The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 5The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 6The printer status is Offline or Paused.
- 7Does NC-2200w work with Windows Vista?
- 8Delete print jobs from the print queue.
- 9I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 10How to identify your Operating System (OS).
- 11What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 12Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 13What kind of paper can I use?
- 14My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 15The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 16Change the printer driver settings (Windows/macOS)
- 17I cannot install Brother drivers on Debian 10 or later (Linux)
- 18I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 19What can happen if the wrong paper is used in your machine.
- 20When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 21What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 22Cannot print after a Windows 10 update (June 2020)
- 23What is the Network Shared printing?
- 24The paper is skewed when it's printed.
- 25When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 26I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 27How can I change the printer settings?
- 28When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 29How do I factory reset the print server?
- 30How do I disable the APIPA protocol?
- 31What is the recommended paper?
- 32Print the Network Configuration List.
- 33How can I activate/deactivate the Toner Save Mode?
- 34What is a "Generic PCL Driver"?
- 35Printouts have a curl or wave.
- 36Can I use non-Brother or third party supplies with the Brother machine?
- 37Can I print from DOS applications?
- 38Can I print using the IPP protocol on Windows XP?
- 39Protect your Brother machine against unauthorised access over the network
- 40Download a file from the "Downloads" section and save it to Windows 8 computer.
- 41Can I print from or scan to Android™ Smartphone?
- 42Can I print from and scan to iPhone, iPod touch and iPad?
- 43Printouts have wrinkles or creases.
- 44What is the printable area per page?
- 45What is the BRAdmin Professional software used for?
- 46How do I print envelopes from the manual feed slot using WordPerfect® 9, 10 or 11 for Windows®?
- 47Printouts are faint.
- 48I cannot install the driver when using the Driver Install Tool. (Linux)
- 49I recently installed the starter or a new toner cartridge and I don't think I got the full yield from the toner.
- 50The Toner LED is still on or flashing after replacing the toner cartridge, or the status monitor continues to display the message "Toner Low" or "Toner Life End".