FAQs & Troubleshooting
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148 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2Using the embroidery needle plate cover
- 3How to embroider an appliqué pattern [Video instructions]
- 4How to use the Multi-purpose Screwdriver.
- 5The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 6The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 7How do I hoop the fabric in the embroidery frame?
- 8The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 9Introducing Brother My Stitch Monitor application
- 10The App shows the message "No Supported Machines Found".
- 11How do I Play the MPEG-4 (MP4) Videos?
- 12How to use the Multi-purpose Screwdriver. [ Position “1” ]
- 13How to use the Multi-purpose Screwdriver. [ Position “2” ]
- 14Loops appear on the surface of the fabric when embroidering
- 15Fabric puckers
- 16Embroidery pattern does not sew out correctly.
- 17How do I clean the race?
- 18How do I set the bobbin ?
- 19Data cannot be saved to a USB flash drive
- 20The App shows the message "Machine cannot accept the additional image. Please proceed to embroidery screen then select OK to the message ... mobile app. Update?"
- 21The App shows the message "Embroidery positioning sticker not found".
- 22How do I save the embroidery patterns in the machine’s memory?
- 23Data cannot be saved to the machine
- 24List of Error messages for My Design Snap
- 25How do I get a lens calibration sheet?
- 26How do I adjust thread tension for embroidering?
- 27How do I retrieve the embroidery pattern from the machine’s memory?
- 28How do I change the font type in the embroidery pattern?
- 29How do I thread my machine ?
- 30"The USB media was changed. Do not change the USB media while it is being read." message appears on the LCD. What does it mean?
- 31M5612301 appears on the Artspira app screen.
- 32Introducing the Brother Artspira application
- 33How do I change the needle ?
- 34"Attach the embroidery frame." message appears on the LCD. What does it mean?
- 35The pattern transferred from the Artspira app does not appear on the screen of the machine
- 36Data cannot be transferred even though the machine number has been input. (M5622201)
- 37How to change the displayed language
- 38List of Error Messages for Artspira app (Mxxxxxxx/Exxxxx)
- 39M3124301 appears on the Artspira app screen.
- 40The App shows the message "The embroidery frame cannot be detected."
- 41The App shows the message "The calibration sheet cannot be detected."
- 42Upper thread breaks.
- 43"USB media is not loaded. Load USB media." message appears on the LCD. What does it mean?
- 44"The bobbin thread is almost empty." message appears on the LCD. What does it mean?
- 45M4345001 appears on the Artspira app screen.
- 46After selecting data, "Downloading" is displayed and the screen does not change to the next screen
- 47Multiple data cannot be transferred to the machine at once
- 48How to unsubscribe from Artspira
- 49M4210001 appears on the Artspira app screen.
- 50M2102501 appears on the Artspira app screen.