FAQs & Troubleshooting
Popular |
228 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2(Video) Load A4/Letter paper
- 3I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 4Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 5(Video) Fill the ink tanks
- 6I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7(Video) Set up your Brother machine
- 8What is Brother iPrint&Scan?
- 9Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 10The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 11Can I print from or scan to Android™ Smartphone?
- 12Load paper in the paper tray
- 13Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 14I still receive the error message "Paper Jam" after I removed the jammed paper.
- 15How do I know which side up my photo paper should be in the tray?
- 16I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 17I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 18Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 19Unable to Scan AX
- 20Can I print from and scan to iPhone, iPod touch and iPad?
- 21When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 22Print on both sides of the page? (Manual 2-sided/Duplex Printing)
- 23My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 24(Video) Unpack your Brother machine
- 25I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 26The edge of glossy paper is smudged.
- 27Improve poor print quality.
- 28What driver package format is supported by my Linux distribution?
- 29When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 30(Video) Connect the cords
- 31A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 32The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 33Print a web page from iPrint&Scan when using an Android™ mobile device.
- 34Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 35Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 36Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 37Unable to Print 3X
- 38High Temperature
- 39Change the printer driver settings (Windows/macOS)
- 40Print using only the black ink tank when the Color tanks have run out.
- 41I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 42When choosing grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 43Wireless setup is requesting a WPS PIN to complete the setup
- 44I cannot print using my Brother machine on a wireless network (Windows)
- 45Connect your Brother machine to your mobile device via a wireless router or access point.
- 46How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 47Protect your Brother machine against unauthorised access over the network
- 48Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 49Scan from the Brother iPrint&Scan application using Windows Phone.
- 50Delete print jobs from the print queue.