FAQs & Troubleshooting
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171 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2(Video) Load A4/Letter paper
- 3Paper Jam
- 4One or more of my colors are not printing (blank).
- 5Brother iPrint&Scan cannot find my Brother machine (macOS)
- 6(Video) Fill the ink tanks
- 7Clean the Print Head from Your Brother Machine
- 8(Video) Load an Envelope (Manual Feed Slot)
- 9How to identify your Operating System (OS).
- 10(Video) Unpack your Brother machine
- 11The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 12The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 13The printer status is Offline or Paused.
- 14Ink Low
- 15Scan multiple pages into one file instead of each scan being saved as a separate file.
- 16Load envelopes
- 17My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 18(Video) Connect telephone line and power cords
- 19Where is the USB/Ethernet port on the machine?
- 20Refill Ink
- 21I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 22Check the Print Quality
- 23Load Documents on the Scanner Glass
- 24Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 25Printing/ Scanning with a mobile device
- 26High Temperature
- 27Where can I download Brother iPrint&Scan application for Mac?
- 28(Video) Set up your Brother machine
- 29Print using only the black ink tank when the Color tanks have run out.
- 30Change the Print Setting Options When Having Printing Problems
- 31Check the Print Alignment from Your Brother Machine
- 32Download a file from the "Downloads" section and save it to Windows 8 computer.
- 33I cannot make borderless prints.
- 34Change the printer driver settings (Windows/macOS)
- 35Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 36Cannot print after a Windows 10 update (June 2020)
- 37Loading paper in the manual feed slot.
- 38Unable to Print XX
- 39When I print photos, the color quality is not good.
- 40Update the Driver or Firmware for your Brother machine
- 41Save Scanned Data to a Folder as a PDF File
- 42I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 43I cannot save a file downloaded from the Brother support website (For Windows)
- 44Reduce Printing Noise
- 45Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 46Cover is Open
- 47Can third party ink be used to refill the ink tanks?
- 48Reset Your Brother Machine
- 49Print as a Poster (Windows®)
- 50When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.