FAQs & Troubleshooting
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341 Results
- 10114/11/2019I cannot send a fax using PC-FAX (Windows 10)
- 10230/10/2019Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 10330/10/2019Scan from the Brother iPrint&Scan application using Windows Phone.
- 10430/10/2019Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 10529/10/2019Large characters are printed incorrectly. (Linux)
- 10629/10/2019The driver installation finished successfully but I cannot print. (Linux)
- 10723/10/2019To install the printer driver easily using a tool. (Linux)
- 10825/06/2019What is the default user name and password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 10912/06/2019Uninstall printer drivers (Linux)
- 11003/04/2019Important points you need to confirm before configuring your Brother machine for a wireless network.
- 11122/03/2019Protect your Brother machine against unauthorised access over the network
- 11207/03/2019What is Brother iPrint&Scan?
- 11330/01/2019Print command (cupswrapper) (Linux)
- 11429/01/2019When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 11529/01/2019When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 11629/01/2019When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 11729/01/2019Command List of brscan. (Linux)
- 11829/01/2019Uninstall the scanner driver. (Linux)
- 11929/01/2019Uninstall Scan-key-tool. (Linux)
- 12024/01/2019When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 12124/01/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 12224/01/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 12324/01/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 12424/01/2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 12521/01/2019When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 12620/12/2018When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 12720/11/2018Delete the faxes stored in my Brother machine's memory.
- 12814/11/2018I am sharing my Brother machine. I can print but cannot scan.
- 12913/11/2018Locate files scanned with ControlCenter2 (For Macintosh)
- 13023/07/2018Use the Network Connection Repair Tool (Windows)
- 13105/07/2018I have upgraded the Operating System to Windows 7. How can I install "PaperPort™ 11SE" ?
- 13205/07/2018Windows 7 Support Information
- 13329/06/2018No Waste Toner
- 13429/06/2018No Belt Unit
- 13525/01/2018I am using Scan to Email (E-mail server) function to send a scanned document directly to an E-mail address. Since our provider requires an authentication for the SMTP server, I am not able to use this function anymore.
- 13627/10/2017The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 13708/09/2017Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 13807/04/2017I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 13929/03/2017Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 14024/11/2016Prepare for SSL communication in the Brother Print Server. (Method of using Windows Server 2003 / 2008)
- 14117/08/2016Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 14217/08/2016Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 14317/08/2016Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 14425/03/2016When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 14525/03/2016Windows 10 Support Information
- 14625/03/2016Download a file from the "Downloads" section and save it to Windows 8 computer.
- 14725/03/2016A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 14825/03/2016Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 14925/03/2016The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 15025/03/2016Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?