FAQs & Troubleshooting
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238 Results
- 101I'm using Mac OS X 10.5. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 102Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 103Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 104I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 105How can I improve poor print quality ?
- 106"Unable to..." message appearing on the LCD. What does it mean and how do I clear it?
- 107When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 108When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
- 109The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 110What can happen if the wrong paper is used in your machine.
- 111When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 112I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 113Configure and use the Scan Key Tool (Linux)
- 114I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 115Paper size settings are unavailable when I print from OpenOffice (Linux)
- 116The downloaded driver's name is different from my machine's name. (Linux)
- 117When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 118Delete a network scanner entry. (Linux)
- 119How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 120Install the built-in drivers (For Windows 8 and Windows 10)
- 121Open the "Scanners and Cameras" and Properties.
- 122I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 123The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 124When I scan a document using ControlCenter, the scanned file size is too big.
- 125Windows 7 Support Information
- 126Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 127How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 128Scan a document in Mac OS X 10.6.
- 129The keys on the control panel do not respond.
- 130How do I clean the corona wire?
- 131When scanning a document to be copied, the LCD shows "OUT OF MEMORY". What should I do?
- 132Replace the toner cartridge
- 133The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 134I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 135Command List of brscan. (Linux)
- 136I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 137To install the printer driver easily using a tool. (Linux)
- 138When printing with monochrome laser printer, the print position shifts. (Linux)
- 139Uninstall printer drivers (Linux)
- 140Firewall port requirements of the Scan Key Tool (Linux)
- 141Pre-Required Procedures (Linux)
- 142I cannot print from my computer via USB.
- 143I recently installed the starter or a new toner cartridge and I don't think I got the full yield from the toner.
- 144Check the IP addresses of your PC and the Brother machine
- 145"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
- 146How do I adjust the beeper volume on my Brother machine?
- 147I cannot use the "Modules Update" button on Web BRAdmin.
- 148I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 149How do I clean the scanner glass?
- 150Scan a document using "Scanner and Camera Wizard" in Windows XP