FAQs & Troubleshooting
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295 Results
- 101When I print, the pages are smudged with ink. What should I do?
- 102Where is the USB port on the machine?
- 103I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 104My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 105I'm using Macintosh. What is the PreScan option used for?
- 106Scan using XSane or GIMP (Linux)
- 107The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 108I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 109Set up your Brother machine on a wireless network.
- 110What is the Network Shared printing?
- 111My machine does regular cleaning cycles in the night. How can I correct this?
- 112In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 113I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 114Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 115Delete a network scanner entry. (Linux)
- 116Important points for specifying the scan area (Linux)
- 117Configure scan settings without administrator privileges (Linux)
- 118I cannot find some option in the Printing preferences. (For Windows)
- 119Download a file from the "Downloads" section and save it to Windows 8 computer.
- 120Open the Control Panel (For Windows)
- 121The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 122Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 123Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 124Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 125Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 126Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 127I'm using Windows Vista and trying to use a network connected Brother machine. However, I cannot see the machine in the Network Explorer. What should I do?
- 128Why is it necessary for my machine to go through regular cleaning cycles?
- 129When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 130Scan a document using "Scanner and Camera Wizard" in Windows XP
- 131I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 132I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 133I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 134"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 135I get a TS error when trying to print on a wireless network.
- 136Scan an image and insert it in a Windows XP application
- 137Scan a document from a Windows XP application
- 138Clear the paper jam.
- 139Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 140The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 141I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 142I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 143When I print images, the quality is not good (Linux)
- 144My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 145How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 146Firewall port requirements of the Scan Key Tool (Linux)
- 147Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 148Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 149Locate files scanned with ControlCenter2 (For Macintosh)
- 150Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?