FAQs & Troubleshooting
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295 Results
- 101Change the user interface of ControlCenter3
- 102I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 103When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 104When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
- 105The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 106I can not install/uninstall the driver when a memory card or USB Flash memory drive is installed into the media slot. What can I do?
- 107"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 108Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 109Open the "Scanners and Cameras" and Properties.
- 110I can print but cannot scan via network. (For Windows)
- 111Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 112Configure and use the Scan Key Tool (Linux)
- 113Cannot print after a Windows 10 update (June 2020)
- 114Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 115Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 116Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 117Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 118Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 119When I scan a document using ControlCenter, the scanned file size is too big.
- 120When I try to scan a document using ScanSoft™ PaperPort™ 11SE, I can not scan from the ADF (automatic document feeder) with WIA driver.
- 121I am sharing my Brother machine. I can print but cannot scan.
- 122I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 123When I print photos, the color quality is not good.
- 124The print speed is very slow when I use XML Paper Specification Printer Driver.
- 125Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 126I'm using Windows XP. I cannot scan with the USB cable.
- 127I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 128I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 129Is there a way to view how much ink is remaining?
- 130I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 131When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 132What is the BRAdmin Professional software used for?
- 133My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 134I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 135I get a TS error when trying to print on a wireless network.
- 136Set up your Brother machine on a wireless network.
- 137Install PaperPort™ 12SE / 14SE onto Windows 10.
- 138Open the Control Panel (For Windows)
- 139When I make a copy the image or text is cut off. What can I do?
- 140I'm using Firefox® 2.0 or higher as a web browser. I clicked the "Close this window" button on the page that was opened along with the HTML manual, however the browser window does not close. What can I do?
- 141Clear the paper jam.
- 142How do I clean the Scanner to improve the copy or fax quality?
- 143The LCD displays an error code (number). What does it mean?
- 144I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 145I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 146The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 147Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 148I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 149I cannot scan when using SELinux (Security-Enhanced Linux)
- 150Protect your Brother machine against unauthorised access over the network