FAQs & Troubleshooting
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173 Results
- 51How to identify the printer's firmware version
- 52How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 53The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 54How do I transfer templates or other data from the computer to the printer?
- 55How do I clean my QL machine?
- 56How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 57How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 58Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 59I cannot print on the 103 mm wide label roll via USB using the latest printer driver.
- 60The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 61Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 62Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 63When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 64Installing the LPR driver and CUPS wrapper driver (Linux®)
- 65Creating a label with GIMP (Linux®)
- 66The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 67Small characters or thin lines are printed faintly.
- 68I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 69Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 70The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 71(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 72How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 73How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 74What is the Label List? (P-touch Editor 5.x for Windows)
- 75The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 76When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 77P-touch Editor crashes when I open it on my Mac.
- 78Print free-length labels with the set length (Linux®)
- 79I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 80Uninstalling the printer drivers (Linux®)
- 81Creating a label with OpenOffice (Linux®)
- 82Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 83(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 84I cannot save a file downloaded from the Brother support website (For Windows)
- 85I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 86(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 87My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 88The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 89How to make labels using "Small Address Labels" (P-touch Editor 5.0 for Mac)
- 90What is "Tree" icon shown in some layout styles for? (P-touch Address Book)
- 91Printing is not possible. (P-touch Editor 5.0 for Mac)
- 92The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 93(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 94I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 95How to create a label containing a bar code/QR code (P-touch Editor 5.1 for Mac)
- 96How do I use a template? (P-touch Editor 5.1 for Mac)
- 97(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 98My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 99I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 100I cannot install the CUPS driver and get a message that CUPS does not exist. (Linux®)