FAQs & Troubleshooting
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152 Results
- 51Reset the Network Settings to the Factory Settings
- 52Install the optional lower tray
- 53I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 54Check the remaining ink or toner level (Linux)
- 55Delete print jobs from the print queue.
- 56Change the printer driver settings (Windows)
- 57Toner Error
- 58No Toner
- 59I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print? (Windows only)
- 60Drum !
- 61Print the Network Configuration Report
- 62Reduce Toner Consumption
- 63Paper is Jammed in the Back of the Machine
- 64I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 65I cannot print full-page photos or images using Email Print.
- 66I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 67Export an address book and import it to another machine
- 68I am unable to print from a client PC to a printer on a print server. (Linux)
- 69I get a TS error when trying to print on a wireless network.
- 70Too Many Trays
- 71Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 72I cannot print from my computer via USB.
- 73Toner Low
- 74Cooling Down
- 75Important points for specifying the scan area (Linux)
- 76Set up your Brother machine on a wireless network (Windows/macOS)
- 77The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 78Check the firmware version.
- 79Verify if the Brother machine has a dial tone.
- 80My Brother machine has no power.
- 81I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 82Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 83The driver installation finished successfully but I cannot print. (Linux)
- 84Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 85Remove Small Scraps of Paper Jammed in the ADF
- 86I cannot find some option in the Printing preferences. (For Windows)
- 87Why doesn't my Brother machine have a dial tone?
- 88Unusable Device
- 89Storage Full
- 90Paper is Jammed in the 2-sided Tray
- 91Uninstall the Brother Software and Drivers (Windows)
- 92A security warning appears when accessing Web Based Management via HTTPS.
- 93When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 94To install the printer driver easily using a tool. (Linux)
- 95Document is Jammed in the Top of the ADF Unit
- 96Control Printer Driver settings (only available for Windows)
- 97Toner smears easily
- 98In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 99Clean the Scanner
- 100Clean the Corona Wires