FAQs & Troubleshooting
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147 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51(Video) Remove Small Scraps of Paper Jammed in the ADF
- 52I cannot save a file downloaded from the Brother support website (For Windows)
- 53What is the Network Shared printing?
- 54Cannot Detect
- 55Toner Low or Prepare New Toner Cartridge
- 56Can I use non-Brother or third party supplies with the Brother machine?
- 57Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 58When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 59I get a TS error when trying to print on a wireless network.
- 60Open the Status Monitor (Windows)
- 61What is the difference between the toner cartridge and the drum unit?
- 62Verify if the Brother machine has a dial tone.
- 63In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 64I cannot connect my machine to a Windows 11 computer via USB.
- 65I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 66Check the remaining ink or toner level (Linux)
- 67Wireless setup is requesting a WPS PIN to complete the setup
- 68After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 69(Video) Document is Jammed under the Document Cover
- 70The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 71Open the Control Panel (For Windows)
- 72Cannot Scan ##
- 73Discover the MAC address of the Brother network card
- 742-sided Disable or 2-sided Disabled
- 75Install the optional lower tray
- 76Configure the Scan to Email Feature (Linux)
- 77What driver package format is supported by my Linux distribution?
- 78When I print images, the quality is not good (Linux)
- 79The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 80When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 81Important points for specifying the scan area (Linux)
- 82I am unable to print from a client PC to a printer on a print server. (Linux)
- 83Send a fax using PC-FAX with LPD/LPRng (Linux)
- 84Supported models of Universal Printer Driver for PCL
- 85Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 86I cannot scan via network.
- 87Uninstall the Brother Software and Drivers (Windows)
- 88I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 89I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 90When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 91A security warning appears when accessing Web Based Management via HTTPS.
- 92Can I send a print job to multiple machine email addresses using Email Print?
- 93Change the brscan5 scan settings using XSane (Linux)
- 94Export an address book and import it to another machine
- 95Where can I download Brother iPrint&Scan application for Mac?
- 96My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 97Large characters are printed incorrectly. (Linux)
- 98The driver installation finished successfully but I cannot print. (Linux)
- 99Command List of brscan. (Linux)
- 100I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)