FAQs & Troubleshooting
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363 Results
- 51Jam Rear
- 52Curled or wavy
- 53White lines down the page
- 54Hollow print
- 55I cannot print using my Brother machine on a wireless network (Windows)
- 56Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 57I cannot find some option in the Printing preferences. (For Windows)
- 58Reduce printing noise
- 59Can I print from and scan to iPhone, iPod touch and iPad?
- 60What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 61Manual Feed
- 62Forward a fax to another fax machine when my machine has a mechanical problem
- 63Reduce the size of a received fax to fit the size of the paper in the Brother machine
- 64I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 65I still receive the error message "Drum End Soon", "Replace (Parts) Drum (Unit)" or "Drum Stop" after I replace the drum unit with a new one.
- 66Toner specks
- 67Lines across the page
- 68White lines, bands or ribbing across the page
- 69Turn the Toner Save mode on or off
- 70Black lines down the page
- 71Set up your Brother machine on a wireless network.
- 72Configure and use the Scan to E-mail Server feature.
- 73"Offline" appears on the Status Monitor.
- 74How to identify your Operating System (OS).
- 75Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 76I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 77Duplex Disabled
- 78When I send a fax from the machine, an error "not register." or "not registered." is displayed.
- 79When I try to send a fax the message "FAX # Restricted" appears on the display.
- 80Set the Brother machine to prevent public access to certain features
- 81I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 82I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes.
- 83Store numbers on my Brother machine for easy dialing from the computer. (For Windows)
- 84Store numbers on my Brother machine for easy dialing from the control panel. (For users using the machine with the Internet Fax function)
- 85What kind of paper can I use?
- 86Envelope creases
- 87Why doesn't the machine answer when receiving a call?
- 88Confirm that a FAX I sent was received correctly
- 89What is the recommended paper?
- 90I'm using Macintosh. What is the PreScan option used for?
- 91My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 92I am sharing my Brother machine. I can print but cannot scan.
- 93I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 94Wireless setup is requesting a WPS PIN to complete the setup
- 95I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 96Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 97Configure the boot method through the front panel of my Brother machine.
- 98I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 99Configure and use the Scan to Network feature (For Windows)
- 100Configure and use the Scan to FTP feature