FAQs & Troubleshooting
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238 Results
- 51The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 52How to delete the registry information and files related to the printer driver
- 53Labels are jammed in the machine or are not ejected correctly after printing.
- 54How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 55I cannot connect my printer to the wireless network with WPS when using WPA3.
- 56When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 57Poor print quality when printing on narrow labels. (iPrint&Label)
- 58Are all DK labels and tapes compatible with iPrint&Label? (iPrint&Label)
- 59The paper settings specified from the server computer are not reflected on the client computer.
- 60How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 61Printing is not possible. (USB connection)
- 62A security warning appears when accessing Web Based Management via HTTPS.
- 63The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 64(Video) Small characters or thin lines are printed faintly.
- 65Can I change the barcode protocol inside the templates? (iPrint&Label)
- 66I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 67(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 68(Video) How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 69I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 70I cannot connect my printer to a Windows 11 computer via USB.
- 71When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 72Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 73Can I set a different media width when using an OpenOffice template? (Linux®)
- 74(Video) Lines appear in areas with a high red density level.
- 75Using P-touch Template Settings (for Windows)
- 76Small characters or thin lines are printed faintly.
- 77P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 78Using the Printer Setting Tool (for Mac)
- 79Can I change the barcode settings like barocde size? (iPrint&Label)
- 80How to uninstall software on my Mac computer (P-touch Editor 5.x for Mac)
- 81Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 82Why are there a greater number of label templates when a device is on-line versus off-line? (iPrint&Label)
- 83Where can I download Brother iPrint&Label? (iPrint&Label)
- 84How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 85The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 86How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
- 87How do I change the setting of "mm" and "inches"? (P-touch Editor Lite LAN)
- 88What is the default User ID and Password for BRAdmin Light or Professional?
- 89How can I reset the printer?
- 90(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 91How do I install/change the label roll?
- 92Cannot insert data from a database into a barcode. (P-touch Editor 5.2 or later for Mac)
- 93How do I use a template? (P-touch Editor 5.1 for Mac)
- 94The power turns off automatically.
- 95How do I use the Numbering function? (P-touch Editor Lite LAN)
- 96(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 97The printing has poor quality, white lines or streaks.
- 98I cannot save the edited text file. (Linux®)
- 99I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 100Creating a label with OpenOffice (Linux®)