FAQs & Troubleshooting
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149 Results
- 51A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 52What is the Network Shared printing?
- 53I cannot print from my computer via USB.
- 54Drum Life End Soon
- 55Uninstall the drivers. (Mac OS X 10.5)
- 56White spots on black text and graphics or black spots appear at 75 mm (3.0 in.) intervals.
- 57White lines appear across the page.
- 58How can I clean the corona wire of the drum unit?
- 59Vertical black lines appear on the printout.
- 60Windows 10 Support Information
- 61I cannot print from my computer via network. (For Macintosh)
- 62The Toner LED is still on or flashing after replacing the toner cartridge, or the status monitor continues to display the message "Toner Low" or "Toner Life End".
- 63What is a "Generic PCL Driver"?
- 64Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 65I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 66Lines appears across the page.
- 67What do the LED indications mean?
- 68What can happen if the wrong paper is used in your machine.
- 69How do I clear paper jams?
- 70Install the built-in drivers (For Windows 8 and Windows 10)
- 71My Brother machine misfeeds paper.
- 72Print a Printer Settings page.
- 73Printouts are faint.
- 74What is APIPA?
- 75Replace the toner cartridge
- 76I cannot install Brother drivers on Debian 10 or later (Linux)
- 77Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 78I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 79How can I print the pages in reverse page order in Windows?
- 80Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 81When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 82When I print, marks or stains appears on the left, right or both sides of the page. The mark consistently repeats vertically down the printed page. What is the cause of this problem? How can I fix this problem?
- 83Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 84I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 85Black toner marks appear across the page.
- 86White lines appears down the page.
- 87Can I print using the IPP protocol on Windows XP?
- 88When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 89What are the expected yields of the consumables?
- 90How do I print envelopes from the manual feed slot in Windows® applications?
- 91How can I activate/deactivate the Toner Save Mode?
- 92Output sheets are completely black.
- 93Large characters are printed incorrectly. (Linux)
- 94Print command (cupswrapper) (Linux)
- 95I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 96I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 97I want to print using CUPS while keeping SELinux enabled. (Linux)
- 98Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 99Check the firmware version.
- 100What is the difference between the toner cartridge and the drum unit?