FAQs & Troubleshooting
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228 Results
- 51Unable to Print 7X
- 52Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 53Unable to Print XX
- 54I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 55No Paper Fed
- 56When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 57When I print, the pages are smudged with ink.
- 58I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 59What is the BRAdmin Professional software used for?
- 60What is the recommended paper?
- 61"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 62I cannot print from my computer via USB.
- 63I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 64I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 65I cannot print using my Brother machine on a wireless network (Mac)
- 66Protect your Brother machine against unauthorised access over the network
- 67Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 68I cannot find some option in the Printing preferences. (For Windows)
- 69The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 70Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 71Print a web page from iPrint&Scan when using an Android™ mobile device.
- 72Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 73Open the "Scanners and Cameras" and Properties.
- 74Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 75Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 76Low Temperature
- 77High Temperature
- 78Ink Low
- 79When choosing grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 80I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 81I cannot install the driver when using the Driver Install Tool. (Linux)
- 82I cannot install Brother drivers on Debian 10 or later (Linux)
- 83Configure the Scan to Email Feature (Linux)
- 84What driver package format is supported by my Linux distribution?
- 85Where can I download Brother iPrint&Scan application for Mac?
- 86I installed scan-key-tool, but it does not work. (Linux)
- 87Install BookScan & Whiteboard Suite onto Windows 10.
- 88Load paper in the paper tray
- 89"Offline" appears on the Status Monitor.
- 90Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 91When I print a document with fast mode, the printing is shifted too high on the paper.
- 92Glossy Paper does not feed correctly.
- 93When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 94Paper Jam
- 95Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 96I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 97Scan using XSane or GIMP (Linux)
- 98Cannot print after a Windows 10 update (June 2020)
- 99The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 100Uninstall the scanner driver. (Linux)