FAQs & Troubleshooting
![]() |
Popular |
235 Results
- 51I cannot print using my Brother machine on a wireless network (Mac)
- 52Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 53Scan multiple pages into one file instead of each scan being saved as a separate file.
- 54What driver package format is supported by my Linux distribution?
- 55Curled or wavy
- 56"Offline" appears on the Status Monitor.
- 57I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 58I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 59Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 60Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 61Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 62Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 63Change the printer driver settings (Windows/macOS)
- 64Reset the network settings to the factory default
- 65Image skewed
- 66I cannot print on a wireless (Wi-Fi) network (Windows)
- 67Delete print jobs from the print queue.
- 68Printing/ Scanning with a mobile device
- 69I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 70White lines down the page
- 71(Video) Set up your Brother machine
- 72I cannot save a file downloaded from the Brother support website (For Windows)
- 73Print both sides of paper or a booklet automatically
- 74Size Error DX or Size Error 2-sided
- 75What can happen if the wrong paper is used in your machine.
- 76What is AirPrint?
- 77Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 78I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 79Envelope creases
- 80Print the Network Configuration Report
- 81Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 82I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 83Set up your Brother machine on a wireless network.
- 84Protect your Brother machine against unauthorised access over the network
- 85I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 86Print a web page from iPrint&Scan when using an Android™ mobile device.
- 87Drum !
- 88A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 89How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 90Scan from the Brother iPrint&Scan application using Windows Phone.
- 91Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 92Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 93White lines across the page
- 94Connect your Brother machine to your mobile device via a wireless router or access point.
- 95What kind of envelopes and labels are recommended for printing?
- 96Combine multiple scanned documents into a single file with PaperPort™
- 97Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 98Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 99I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 100Smudges on printed pages (Poor fixing)