FAQs & Troubleshooting
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253 Results
- 51I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 52I cannot find some option in the Printing preferences. (For Windows)
- 53The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 54How do I make my copied images look sharper and more vivid? (Copy Contrast)
- 55Duplex Disabled
- 56NO TONER
- 57I can print but cannot scan via network. (For Windows)
- 58Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 59Jam Rear
- 60Envelope creases
- 61Black lines down the page
- 62What is the Network Shared printing?
- 63Reset the network settings to the factory default
- 64Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 65When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 66Drum End Soon
- 67White lines down the page
- 68Lines across the page
- 69White lines, bands or ribbing across the page
- 70The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 71Ghost
- 72All black
- 73I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 74Paper size settings are unavailable when I print from OpenOffice (Linux)
- 75Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 76When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 77I cannot print from my computer via USB.
- 78Document Jam
- 79I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 80Protect your Brother machine against unauthorised access over the network
- 81Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 82Install the built-in drivers (For Windows 8 and Windows 10)
- 83CARTRIDGE ERROR
- 84I can print but cannot scan via network. (For Mac)
- 85Scan and save a document in PDF format for Windows (Scan to File)
- 86When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 87Scan a document into PaperPort™ using the TWAIN driver
- 88In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 89Clean the scanner to improve the copy or fax quality.
- 90Gray background
- 91What is the recommended paper?
- 92I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 93Open the "Scanners and Cameras" and Properties.
- 94I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 95I cannot install Brother drivers on Debian 10 or later (Linux)
- 96How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 97I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 98Scan a document and e-mail it as an attachment (For Macintosh) (video instructions available)
- 99TONER ENDED
- 100Drum Stop