FAQs & Troubleshooting
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201 Results
- 51I cannot print from my computer via USB.
- 52Scan and save a document in PDF format for Macintosh (Scan to File)
- 53Clean the drum unit
- 54In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 55Adjust the Brother machine's Sleep Time setting
- 56I cannot install Brother drivers on Debian 10 or later (Linux)
- 57How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 58I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 59Pre-Required Procedures (Linux)
- 60Open the Status Monitor
- 61Scan a document and e-mail it as an attachment. (For Windows) (video instructions available)
- 62Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 63Print Unable
- 64TONER ENDED
- 65Curled
- 66Drum End Soon
- 67White lines down the page
- 68Print on envelopes, labels, or thick paper from the manual feed slot.
- 69I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 70Cannot print after a Windows 10 update (June 2020)
- 71"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 72Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 73I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 74Scan a document using Brother iPrint&Scan. (macOS only)
- 75Windows 10 Support Information
- 76Open the Control Panel (For Windows)
- 77Scan a text document and convert it into a text file (For Windows)
- 78Can I check the remaining life of my Brother machine's drum?
- 79When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 80When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 81Configure and use the Scan Key Tool (Linux)
- 82Command List of brscan. (Linux)
- 83Uninstall printer drivers (Linux)
- 84A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 85When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 86When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 87"Offline" appears on the Status Monitor.
- 88I cannot find some option in the Printing preferences. (For Windows)
- 89Download a file from the "Downloads" section and save it to Windows 8 computer.
- 90The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 91Check Connection
- 92Scan a document and save the scanned image to a folder on a local or network hard disk using the SCAN key on my Brother machine
- 93Scan a document and e-mail it as an attachment (For Macintosh)
- 94Scan a document and open the scanned image with a graphics application using the SCAN key on my Brother machine
- 95Scan a document and open the scanned image with a graphics application (For Macintosh)
- 96Locate files scanned with ControlCenter2 (For Macintosh)
- 97Change the printer driver settings (Windows/macOS)
- 98When I scan a document using ControlCenter, the scanned file size is too big.
- 99How do I make my copied images look sharper and more vivid? (Copy Contrast)
- 100Drum Stop