FAQs & Troubleshooting
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182 Results
- 51Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 52Print a web page from iPrint&Scan when using an Android™ mobile device.
- 53Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 54Can I use AirPrint with my Brother machine?
- 55Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 56The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 57Scan multiple pages into one file instead of each scan being saved as a separate file.
- 58How do I clean white or black spots on printed documents?
- 59When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 60What is the BRAdmin Professional software used for?
- 61My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 62I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 63When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 64Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 65The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 66How to identify your Operating System (OS).
- 67The paper is skewed when it's printed.
- 68Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 69Is my Brother machine compatible with Windows Vista?
- 70What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 71When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 72Protect your Brother machine against unauthorised access over the network
- 73Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 74I still receive the error message "Replace Drum", "Drum End Soon", "Drum Near End", or "Drum Stop" after I replace the drum unit with a new one.
- 75I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 76When I try to scan a document using ScanSoft™ PaperPort™ 11SE, I can not scan from the ADF (automatic document feeder) with WIA driver.
- 77Windows 7 Support Information
- 78I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 79I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 80The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 81Can I use non-Brother or third party supplies with the Brother machine?
- 82Open the Status Monitor
- 83The keys on the control panel do not respond.
- 84Uninstall the drivers. (Mac OS X 10.5)
- 85I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 86When scanning a document to be copied, the LCD shows "OUT OF MEMORY". What should I do?
- 87Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 88Locate files scanned with ControlCenter2 (For Macintosh)
- 89I have upgraded the Operating System to Windows 7. How can I install "PaperPort™ 11SE" ?
- 90Change the user interface of ControlCenter3
- 91Which E-mail packages are compatible with ControlCenter3?
- 92I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 93"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
- 94Can I check the remaining life of my Brother machine's drum?
- 95Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 96How do I clear vertical lines or streaks that appear in the copies I made?
- 97Cannot print after a Windows 10 update (June 2020)
- 98Open the "Scanners and Cameras" and Properties.
- 99The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
- 100The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.