FAQs & Troubleshooting
Latest |
204 Results
- 5113/05/2020I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 5216/04/2020I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 5306/04/2020I installed scan-key-tool, but it does not work. (Linux)
- 5406/04/2020Delete a network scanner entry. (Linux)
- 5506/04/2020I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 5603/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 5703/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 5827/11/2019Print command (LPR) (Linux)
- 5927/11/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 6015/11/2019Print command (cupswrapper) (Linux)
- 6129/10/2019Pre-Required Procedures (Linux)
- 6229/10/2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 6329/10/2019Large characters are printed incorrectly. (Linux)
- 6429/10/2019When printing with monochrome laser printer, the print position shifts. (Linux)
- 6529/10/2019The driver installation finished successfully but I cannot print. (Linux)
- 6623/10/2019To install the printer driver easily using a tool. (Linux)
- 6714/06/2019Windows 10 Support Information
- 6812/06/2019Uninstall printer drivers (Linux)
- 6929/01/2019When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 7029/01/2019When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 7129/01/2019Command List of brscan. (Linux)
- 7229/01/2019Uninstall the scanner driver. (Linux)
- 7329/01/2019Uninstall Scan-key-tool. (Linux)
- 7429/01/2019I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 7528/01/2019I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 7624/01/2019When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 7724/01/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 7824/01/2019All print jobs are aborted and nothing is printed. (Linux)
- 7924/01/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 8024/01/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 8124/01/2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 8220/12/2018When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 8317/10/2018The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 8416/08/2018Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 8505/07/2018Windows 7 Support Information
- 8601/04/2016I'm using Macintosh. What is the PreScan option used for?
- 8725/03/2016Download a file from the "Downloads" section and save it to Windows 8 computer.
- 8825/03/2016The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 8925/03/2016What is the difference between the toner cartridge and the drum unit?
- 9025/03/2016A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 9125/03/2016The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 9225/03/2016Can I print from or scan to Android™ Smartphone?
- 9325/03/2016Can I print from and scan to iPhone, iPod touch and iPad?
- 9424/03/2016When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 9524/03/2016I cannot scan via USB. (Mac OS X)
- 9624/03/2016Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 9724/03/2016How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 9824/03/2016Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 9924/03/2016Scan a document in Mac OS X 10.7.
- 10024/03/2016I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.