FAQs & Troubleshooting
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288 Results
- 51I can not install/uninstall the driver when a memory card or USB Flash memory drive is installed into the media slot. What can I do?
- 52Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 53When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 54I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 55Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 56Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 57I cannot make borderless prints.
- 58Can I use AirPrint with my Brother machine?
- 59How to identify your Operating System (OS).
- 60The edge of glossy paper is smudged.
- 61Scan multiple pages into one file instead of each scan being saved as a separate file.
- 62When I print or copy a document with fast mode, the printing is shifted too high on the paper.
- 63Where can I get FaceFilter Studio and what can I do with this application?
- 64Can third party ink be used to refill the ink cartridges?
- 65Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 66What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 67When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 68What is the BRAdmin Professional software used for?
- 69My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 70Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 71Images of the thumbnail page from the media (memory) card won't print.
- 72I can print but cannot scan via network. (For Windows)
- 73I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 74When I print photos, the color quality is not good.
- 75I cannot print over a network using the XML Paper Specification Printer Driver.
- 76I'm unable to access the memory (media) card in the media slot. What can I do?
- 77I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 78Wireless setup is requesting a WPS PIN to complete the setup
- 79Set up your Brother machine on a wireless network.
- 80Enable the Brother machine's network interface.
- 81When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 82Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 83Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 84Locate files scanned with ControlCenter2 (For Macintosh)
- 85I cannot print from my computer via USB.
- 86When I make a copy the image or text is cut off. What can I do?
- 87How do I make copies using my Brother machine?
- 88I'm using Windows Vista and trying to use a network connected Brother machine. However, I cannot see the machine in the Network Explorer. What should I do?
- 89Is there a Brother machine which is compatible with Mac Airport stations?
- 90I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 91Which E-mail packages are compatible with ControlCenter3?
- 92When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 93I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 94The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 95I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 96I'm using the Simple Network Configuration capabilities of Apple Mac OS X. The printer appears in the "Print Center", "Printer Setup Utility", "Print & Fax", "Print & Scan" or "Printers & Scanners", but I cannot print.
- 97When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 98How do I factory reset the network settings?
- 99When printing a "Power Point" document with "Page Layout: 2 in 1" and the quality is set to Super Fine or Fine, part of the image is black. What can I do?
- 100Configure and use the Scan Key Tool (Linux)