FAQs & Troubleshooting
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269 Results
- 51Can third party ink be used to refill the ink tanks?
- 52Document Jam
- 53The keys on the control panel do not respond or triple beep when I press them.
- 54Paper Jam
- 55What is Distinctive Ring and how do I program it?
- 56Load envelopes
- 57I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 58Add your Brother machine with AirPrint (macOS)
- 59Wireless setup is requesting a WPS PIN to complete the setup
- 60Update the Driver or Firmware for your Brother machine
- 61I cannot print using my Brother machine on a wireless network (Mac)
- 62Easy Scan to E-mail
- 63Scan from the Brother iPrint&Scan application using Windows Phone.
- 64Delete print jobs from the print queue.
- 65Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 66I cannot find some option in the Printing preferences. (For Windows)
- 67Printing/ Scanning with a mobile device
- 68Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 69Print a web page from iPrint&Scan when using an Android™ mobile device.
- 70Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 71Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 72The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 73Choose receive mode.
- 74I cannot scan via network.
- 75Paper Size Mismatch
- 76My Brother machine feeds multiple sheets of paper at a time.
- 77Why is it necessary for my machine to go through regular cleaning cycles?
- 78Reset Your Brother Machine
- 79I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2022.
- 80The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 81The scanning speed is slow when scanning from my machine. (Windows)
- 82I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 83Configure the Scan to Email Feature (Linux)
- 84Scan using XSane or GIMP (Linux)
- 85Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 86Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 87I get a TS error when trying to print on a wireless network.
- 88Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode (Windows®)
- 89Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 90Print as a Poster (Windows®)
- 91Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 92Open the Control Panel (For Windows)
- 93Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 94Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 95Scan multiple pages into one file instead of each scan being saved as a separate file.
- 96Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 97I cannot find some options in the Print dialog box (macOS 11 or later)
- 98Configure and use PC-FAX (CUPS) (Linux)
- 99The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 100When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)