FAQs & Troubleshooting
![]() |
Popular |
386 Results
- 51Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 52Where is the Auto 2-sided(Duplex) setting option in the driver for Mac OS X 10.3.x or greater?
- 53Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 54I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 55Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode.
- 56The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 57Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 58Document Jam
- 59When I print, the pages are smudged with ink.
- 60Scan from the Brother iPrint&Scan application using Windows Phone.
- 61I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 62Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 63I am unable to change my Brother machine's Receive Mode.
- 64I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 65Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 66Change the printer driver settings (Windows/macOS)
- 67Print a web page from iPrint&Scan when using an Android™ mobile device.
- 68I still receive the error message "Paper Jam" after I removed the jammed paper.
- 69What is AirPrint?
- 70Loading paper in the manual feed slot.
- 71Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 72Delete numbers stored in my Brother machine's Caller ID History.
- 73Change the number of times my Brother machine rings before it answers.
- 74Cover is Open
- 75Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 76Forward a fax to another fax machine when my machine has a mechanical problem.
- 77I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 78Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 79Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 80I cannot make borderless prints.
- 81The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 82Scan a document and e-mail it as an attachment. (For Windows) (video instructions available)
- 83Paper jams or ink trace (smudges) occur when feeding A3 paper.
- 84Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 85Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 86The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 87I cannot start ControlCenter4.
- 88Discover the MAC address of the Brother network card
- 89Scan multiple pages into one file instead of each scan being saved as a separate file.
- 90No Paper Fed
- 91Out of Memory
- 92What do the messages "NG" or "Poor Line Condition" on the Transmission Verifieation Report mean?
- 93"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 94I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 95Protect your Brother machine against unauthorised access over the network
- 96I cannot find some option in the Printing preferences. (For Windows)
- 97Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 98Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 99Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 100Scan a document and e-mail it as an attachment (For Macintosh) (video instructions available)