FAQs & Troubleshooting
![]() |
Popular |
141 Results
- 51Remove Paper Scraps
- 52Document is Jammed inside the ADF Unit
- 53What is the Network Shared printing?
- 54I cannot print from my computer via USB.
- 55Clean the Paper Pick-up Rollers for Paper Tray #1
- 56In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 57Paper is Jammed in the Back of the Machine
- 58Where can I find my Brother machine's serial number?
- 59I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 60I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 61I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 62I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 63A security warning appears when accessing Web Based Management via HTTPS.
- 64Add your Brother machine with AirPrint (macOS)
- 65I cannot print full-page photos or images using Email Print.
- 66I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 67I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 68Can I send a print job to multiple machine email addresses using Email Print?
- 69Configure the Scan to Email Feature (Linux)
- 70Configure and use the Scan Key Tool (Linux)
- 71Change the brscan5 scan settings using XSane (Linux)
- 72Export an address book and import it to another machine
- 73The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 74Check the remaining ink or toner level (Linux)
- 75When I print images, the quality is not good (Linux)
- 76Where can I download Brother iPrint&Scan application for Mac?
- 77My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 78The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 79Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 80The driver installation finished successfully but I cannot print. (Linux)
- 81Wireless setup is requesting a WPS PIN to complete the setup
- 82When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 83Delete a network scanner entry. (Linux)
- 84How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 85I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 86I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 87I am unable to print from a client PC to a printer on a print server. (Linux)
- 88Send a fax using PC-FAX with LPD/LPRng (Linux)
- 89To install the printer driver easily using a tool. (Linux)
- 90Firewall port requirements of the Scan Key Tool (Linux)
- 91How Brother inkjet printers measure remaining page yields
- 92I cannot print using my Brother machine on a wired network (Windows/macOS)
- 93Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 94Telephone Line Interference/VoIP.
- 95Update the Driver or Firmware for your Brother machine
- 96I cannot print on a wireless (Wi-Fi) network (Windows)
- 97I cannot print on a wireless (Wi-Fi) network (Mac)
- 98Check the Print Alignment from Your Brother Machine
- 99Check the Print Quality
- 100Paper is Jammed in the Front of the Machine