FAQs & Troubleshooting
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309 Results
- 51Scan from the Brother iPrint&Scan application using Windows Phone.
- 52How to identify your Operating System (OS).
- 53Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 54Print both sides of paper or a booklet automatically
- 55Set up my Brother machine to forward the received faxes to another location.
- 56Confirm that a FAX I sent was received correctly.
- 57Can I use non-Brother or third party supplies with the Brother machine?
- 58Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 59Jam Manual Feed
- 60Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 61Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 62Document Jam
- 63Toner scatter or toner stain
- 64Jam Rear
- 65What can happen if the wrong paper is used in your machine.
- 66What is the recommended paper?
- 67Replace Toner
- 68Wireless setup is requesting a WPS PIN to complete the setup
- 69Set up your Brother machine on a wireless network.
- 70Easy Scan to E-mail
- 71Configure and use the Scan to E-mail Server feature.
- 72I cannot find some option in the Printing preferences. (For Windows)
- 73What is Brother iPrint&Scan?
- 74I keep getting the error message "Authenticate Err (Authentication error)".
- 75Discover the MAC address of the Brother network card
- 76I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 77Cover is Open
- 78Drum Error (Drum!)
- 79When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 80Print on envelopes, labels or thick paper from the Manual feed slot
- 81Print the Network Configuration Report
- 82What driver package format is supported by my Linux distribution?
- 83Adjust color settings by using the custom setting in the printer driver
- 84Smudges on printed pages (Poor fixing)
- 85Nothing is printed on the page
- 86Add your Brother machine with AirPrint (macOS)
- 87How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 88Enable the Brother machine's network interface.
- 89Printing/ Scanning with a mobile device
- 90Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 91Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 92Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 93Cartridge Error
- 94My Brother machine is dialing the wrong number or is not dialing the number I entered or I receive a busy signal or recording when trying to send faxes.
- 95My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 96Protect your Brother machine against unauthorised access over the network
- 97Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 98Download a file from the "Downloads" section and save it to Windows 8 computer.
- 99Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 100The LCD displays an error code when I use Web icon (Brother Web Connect).