FAQs & Troubleshooting
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180 Results
- 51Uninstalling the printer drivers (Linux®)
- 52Adding a custom media size for continuous tape / roll (Linux®)
- 53I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 54I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 55Can I directly operate my printer from a self-developed application software and print a label?
- 56I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 57The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 58How do I clean my QL machine?
- 59What is the Label List? (P-touch Editor 5.x for Windows)
- 60The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 61Printing is not possible. (P-touch Editor 5.0 for Mac)
- 62When I print a long label or many labels continuously, printing suddenly stops.
- 63How do I print labels with higher quality? (P-touch Editor 5.0 for Mac)
- 64How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 65How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 66Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 67I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 68I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 69Share your printer in Windows 7 in a network-shared environment.
- 70Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 71The paper settings specified from the server computer are not reflected on the client computer.
- 72I connected multiple printers of the same model to one computer but can only print from one of them.
- 73How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 74How do I find the IP address set to the print server? (PS-9000)
- 75Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 76The driver installation finished successfully but I cannot print. (Linux®)
- 77I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 78I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 79I cannot print and get the "lpadmin: PPD file cannot be copied!" error during installation (Or "cp: `/usr/share/cups/model/[file name].ppd' cannot be started: No such file or directory") (Linux®)
- 80I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 81Some of the print options in OpenOffice do not work. (Linux®)
- 82Creating a label with OpenOffice (Linux®)
- 83Can I set a different media width when using an OpenOffice template? (Linux®)
- 84The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 85How do I use a template? (P-touch Editor 5.1 for Mac)
- 86I want to know how to use P-touch Editor. (P-touch Editor 5.1 for Mac)
- 87How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 88Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 89The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 90I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." shows and finish. What can I do?
- 91I cannot print from the printer in a network-shared environment.
- 92How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 93How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 94The message "Paper cannot be fed. (There may be no more paper.)" is displayed on the print monitor screen.
- 95How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 96How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 97How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 98The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 99The driver downloaded from the website cannot be installed.
- 100How to make a label with a barcode (P-touch Editor 5.0 for Mac)