FAQs & Troubleshooting
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300 Results
- 51ErrS07 appears on the computer screen.
- 52E92002 appears on the computer screen.
- 53What is the Difference between "Pen Holder", "Universal Pen Holder" and "Small Barrel Pan Holder"?
- 54"Please register your machine." appears on the computer screen.
- 55How to create an account for CanvasWorkspace
- 56How do I perform trial cutting? (Test Cut)
- 57Where can I purchase any consumables or options for Brother Cutting Machine?
- 58There are deep cuts completely through the mat.
- 59Support OS Information for CanvasWorkspace
- 60How to make Appliqué.(using Iron-on fabric appliqué contact sheet)[Video]
- 61Care and Maintenance (Cleaning the Mat)
- 62Can multiple sheets of material be overlapped and attached to the mat?
- 63Can the Cutting mat or Scanning mat for the ScanNCut (CM series) be used in the ScanNCut DX (SDX series)?
- 64How to Use the Enhanced Image Tracing on CanvasWorkspace for PC [Video]
- 65E11002 appears on the computer screen.
- 66E00009 appears on the computer screen.
- 67How to trace the inside edge of the image on Enhanced Image Tracing function. [Video]
- 68Pattern Collection activation on CanvasWorkspace(Web). [Video]
- 69What should I do if I lost the "Adjustment sheet for region embossing"? [Video]
- 70What should I do if the adjustment of the embossing template position failed?
- 71What is the maximum area that the machine can scan?
- 72I adjust the blade extension and the cut pressure to the setting described in the Quick Reference Guide. But the result of cutting the material was not good.
- 73I find some scratches outside the grid area (the attaching area) on the mat. Why is such a scratch attached on the mat?
- 74The 12" × 24" (305 mm × 610 mm) mat cannot be used with scanning function.
- 75The mat or the material catches on a feed roller when the mat is being inserted.
- 76When the mat is inserted, the attached material peels off.
- 77N11003 appears on the computer screen.
- 78The Exported Cut Data is Different from the Desired Data
- 79How to Use the Process Overlap Tool [Video]
- 80E12001 appears on the computer screen.
- 81"Patterns cannot be unified. Invalid pair was selected." message appearing on the LCD. What does it mean?
- 82Scanning Images (Scan to USB)
- 83Loading and Unloading the Mat
- 84The mat is fed in at an angle.
- 85The mat cannot be recognized.
- 86ErrS24 appears on the computer screen.
- 87ErrS08 appears on the computer screen.
- 88ErrS04 appears on the computer screen.
- 89ErrS02 appears on the computer screen.
- 90ErrS01 appears on the computer screen.
- 91E12003 appears on the computer screen.
- 92E10005 appears on the computer screen.
- 93E03005 appears on the computer screen.
- 94E02005 appears on the computer screen.
- 95How to Activate a Pattern Collection on CanvasWorkspace for PC [Video]
- 96N11001 appears on the computer screen.
- 97E12002 appears on the computer screen.
- 98E11008 appears on the computer screen.
- 99E11006 appears on the computer screen.
- 100E00011 appears on the computer screen.