FAQs & Troubleshooting
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201 Results
- 51I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 52The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 53TONER ENDED
- 54Clean the paper pick-up roller.
- 55Lines across the page
- 56Ghost
- 57Print command (LPR) (Linux)
- 58I am unable to print from a client PC to a printer on a print server. (Linux)
- 59Scan a text document and convert it into a text file (For Windows)
- 60My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 61I cannot install Brother drivers on Debian 10 or later (Linux)
- 62The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 63How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 64Pre-Required Procedures (Linux)
- 65When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 66Check the firmware version.
- 67When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 68Delete print jobs from the print queue.
- 69Can I use AirPrint with my Brother machine?
- 70I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 71Change the printer driver settings (Windows/macOS)
- 72CARTRIDGE ERROR
- 73NO TONER
- 74Can I check the remaining life of my Brother machine's drum?
- 75Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 76Size mismatch
- 77Scan a document into PaperPort™ using the TWAIN driver
- 78Black toner marks across the page
- 79White lines down the page
- 80White lines, bands or ribbing across the page
- 81Can I use non-Brother or third party supplies with the Brother machine?
- 82Configure the Scan to Email Feature (Linux)
- 83Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 84I want to print using CUPS while keeping SELinux enabled. (Linux)
- 85Install the built-in drivers (For Windows 8 and Windows 10)
- 86The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 87Open the "Scanners and Cameras" and Properties.
- 88Scan a document and save the scanned image to a folder on a local or network hard disk using the SCAN key on my Brother machine
- 89Scan a document and open the scanned image with a graphics application using the SCAN key on my Brother machine
- 90Is my Brother machine compatible with third party print servers?
- 91Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 92Uninstall the Brother Software and Drivers (Windows)
- 93Print command (cupswrapper) (Linux)
- 94Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 95When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 96The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 97Scan a document and save the scanned image to a folder on a local or network hard disk (For Windows)
- 98Scan a document and save the scanned image to a folder on a local or network hard disk (For Macintosh)
- 99Scan a document and open the scanned image with a graphics application (For Windows)
- 100The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.