FAQs & Troubleshooting
Latest |
182 Results
- 5116/07/2020Cannot print after a Windows 10 update (June 2020)
- 5202/06/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 5316/04/2020I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 5430/10/2019Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 5530/10/2019Scan from the Brother iPrint&Scan application using Windows Phone.
- 5630/10/2019Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 5722/03/2019Protect your Brother machine against unauthorised access over the network
- 5807/03/2019What is Brother iPrint&Scan?
- 5921/01/2019When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 6014/11/2018I am sharing my Brother machine. I can print but cannot scan.
- 6116/08/2018Locate files scanned with ControlCenter2 (For Macintosh)
- 6223/07/2018Use the Network Connection Repair Tool (Windows)
- 6305/07/2018I have upgraded the Operating System to Windows 7. How can I install "PaperPort™ 11SE" ?
- 6405/07/2018Windows 7 Support Information
- 6528/02/2018Uninstall the drivers (Windows)
- 6627/10/2017The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 6708/09/2017Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 6807/04/2017I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 6929/03/2017Use the Universal Printer Driver for PCL
- 7029/03/2017Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 7117/08/2016Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 7217/08/2016Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 7317/08/2016Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 7425/03/2016When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 7525/03/2016Windows 10 Support Information
- 7625/03/2016Download a file from the "Downloads" section and save it to Windows 8 computer.
- 7725/03/2016A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 7825/03/2016Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 7925/03/2016The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 8025/03/2016Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 8125/03/2016The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 8225/03/2016Print a web page from iPrint&Scan when using an Android™ mobile device.
- 8325/03/2016Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 8425/03/2016Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 8525/03/2016Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 8625/03/2016Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 8725/03/2016What is the difference between the toner cartridge and the drum unit?
- 8825/03/2016Can I use AirPrint with my Brother machine?
- 8925/03/2016Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 9025/03/2016Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 9125/03/2016A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 9225/03/2016The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 9325/03/2016What is the Network Shared printing?
- 9425/03/2016Supported models of Universal Printer Driver for PCL
- 9525/03/2016Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 9625/03/2016Discover the MAC address of the Brother network card
- 9725/03/2016Can I print from or scan to Android™ Smartphone?
- 9824/03/2016When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 9924/03/2016I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 10024/03/2016I cannot scan via USB. (Mac OS X)