FAQs & Troubleshooting
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153 Results
- 1My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 2I cannot save a file downloaded from the Brother support website (For Windows)
- 3How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 4Wi-Fi® and Bluetooth® lamps are lit in blue but the printer cannot communicate with other devices via a wireless LAN.
- 5Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 6P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 7How do I clean my machine?
- 8How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 9What Android™ mobile application can I use?
- 10How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 11Installing the LPR driver and CUPS wrapper driver (Linux®)
- 12I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 13P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 14What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 15How to identify your Operating System (OS) for Windows or Mac
- 16(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 17How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 18I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 19How do I transfer label or slip templates?
- 20How to connect to a DC power outlet (Optional)
- 21Printing is not possible. (USB connection)
- 22Can I set a different media width when using an OpenOffice template? (Linux®)
- 23(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 24The print quality is poor, and the image is too light or dark.
- 25How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 26When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 27The printing position shifts vertically or horizontally. (Linux®)
- 28I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 29Print free-length labels with the set length (Linux®)
- 30Uninstalling the printer drivers (Linux®)
- 31Creating a label with GIMP (Linux®)
- 32Creating a label with OpenOffice (Linux®)
- 33Where can I find my Brother printer's serial number?
- 34How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 35How to open the Devices and Printers window
- 36How can I connect my printer wirelessly?
- 37"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 38The power light is frequently blinking in orange indicating “Now Cooling” , or a data transmission error appears on my computer when printing continuously. What should I do?
- 39Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 40The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 41I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 42The paper settings specified from the server computer are not reflected on the client computer.
- 43How do I reset network setting?
- 44How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 45Are there any drivers available for FreeBSD? (Linux®)
- 46Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 47I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 48All print jobs have been cancelled and nothing can be printed. (Linux®)
- 49I cannot print from the client computer to the printer on the print server. (Linux®)
- 50Some of the print options in OpenOffice do not work. (Linux®)