FAQs & Troubleshooting
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172 Results
- 1Where can I download the latest P-touch Editor for Mac?
- 2Where can I find my Brother printer's serial number?
- 3When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 4How do I transfer label templates with P-touch Transfer Express?
- 5How do I transfer label or slip templates?
- 6How do I install/change the DK roll?
- 7How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 8How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 9(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 10How do I reset network setting?
- 11How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 12I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 13P-touch Editor crashes when I open it on my Mac.
- 14My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 15I cannot print on the 103 mm wide label roll on a network using the latest printer driver.
- 16(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 17How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 18The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 19My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 20I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 21How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 22Printing is not possible. (USB connection)
- 23I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 24How do I uninstall the printer driver?
- 25How to identify your Operating System (OS) for Windows or Mac
- 26P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 27Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 28How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 29Printing is not possible. (P-touch Editor5.3 for Mac)
- 30Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 31I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 32I cannot install the CUPS driver and get a message that CUPS does not exist. (Linux®)
- 33Print free-length labels with the set length (Linux®)
- 34How to open the Devices and Printers window
- 35Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 36The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 37When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 38How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 39How to share your printer in Windows 7 in a network-shared environment.
- 40I cannot print on the 103 mm wide label roll via USB using the latest printer driver.
- 41Some of the print options in OpenOffice do not work. (Linux®)
- 42Creating a label with GIMP (Linux®)
- 43The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 44I cannot save a file downloaded from the Brother support website (For Windows)
- 45I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 46How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 47Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 48Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 49What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 50How do I clean my QL machine?