FAQs & Troubleshooting
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- 1(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 2How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 3I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 4When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 5How do I create and transfer templates? (for Mac)
- 6(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 7What Android™ mobile application can I use?
- 8I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 9Installing a CA certificate
- 10(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 11This printer is not detected when establishing a Bluetooth® connection.
- 12How can I stop the printer from automatically feeding roll paper after printing? (for Mac)
- 13How to charge the rechargeable Li-ion battery
- 14I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 15Installing the CUPS wrapper/LPR printer driver (Linux®)
- 16Some of the print options in OpenOffice do not work. (Linux®)
- 17I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 18How do I clean the platen roller?
- 19How to insert paper
- 20How to identify your Operating System (OS) for Windows or Mac
- 21Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 22I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 23How do I switch to and use the mass storage mode?
- 24(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 25The paper is jammed in the printer.
- 26How can I create a table and join cells? (P-touch Editor 5.x for Windows)
- 27(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 28I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 29How to set up the printer
- 30Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 31Where can I find my Brother printer's serial number?
- 32How do I connect my computer to the printer using the Wireless Direct mode?
- 33The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 34Printing from an Android™ device
- 35How do I connect the printer and my mobile device via Bluetooth®?
- 36How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 37The side margins are incorrect.
- 38There is no data registered in the P-touch library. (P-touch Editor 5.x for Windows)
- 39What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 40How do I transfer label templates with P-touch Transfer Express?
- 41How to delete the registry information and files related to the printer driver
- 42Printing is not possible. (USB connection)
- 43Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 44A security warning appears when accessing Web Based Management via HTTPS.
- 45My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 46Uninstalling the printer driver (Linux®)
- 47The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 48How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 49When printing from an application, the application's "Collate" setting does not work correctly.
- 50What is the JPEG printing and how can I use it?