FAQs & Troubleshooting
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90 Results
- 1How can I stop the printer from automatically feeding roll paper after printing? (for Mac)
- 2I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 3Where can I download the latest P-touch Editor for Mac?
- 4What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 5My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 6How do I create and transfer templates? (for Mac)
- 7When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 8I cannot save a file downloaded from the Brother support website (For Windows)
- 9What Android™ mobile application can I use?
- 10How do I connect the printer and my computer via Bluetooth®? (Windows 10 S)
- 11The paper is jammed in the printer.
- 12How to insert paper
- 13Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 14A security warning appears when accessing Web Based Management via HTTPS.
- 15I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 16Some of the print options in OpenOffice do not work. (Linux®)
- 17(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 18How to open the Devices and Printers window
- 19When printing from an application, the application's "Collate" setting does not work correctly.
- 20The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 21How do I connect the printer and my mobile device via Bluetooth®?
- 22This printer is not detected when establishing a Bluetooth® connection.
- 23What is the JPEG printing and how can I use it?
- 24How can I create a table and join cells? (P-touch Editor 5.x for Windows)
- 25How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 26How to identify your Operating System (OS) for Windows or Mac
- 27What is the Label List? (P-touch Editor 5.x for Windows)
- 28I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 29I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 30Where can I find my Brother printer's serial number?
- 31Printing from an Android™ device
- 32This printer is not detected when establishing a Wi-Fi® connection.
- 33What iOS mobile application can I use?
- 34The side margins are incorrect.
- 35How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 36Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 37How do I transfer label templates with P-touch Transfer Express?
- 38The print quality is poor, and the image is too light or dark.
- 39(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 40Printing is not possible. (USB connection)
- 41I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 42Installing the CUPS wrapper/LPR printer driver (Linux®)
- 43Uninstalling the printer driver (Linux®)
- 44Installing a CA certificate
- 45How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 46How do I connect my computer to the printer using the Wireless Direct mode?
- 47I want to use the Roll Paper Pause mode or create new forms from Printer Server Properties.
- 48How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 49How can I connect the printer to my mobile device via Wi-Fi®?
- 50How to identify the printer's firmware version