FAQs & Troubleshooting
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82 Results
- 1How to insert paper
- 2I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 3How can I stop the printer from automatically feeding roll paper after printing? (for Mac)
- 4How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 5Installing a CA certificate
- 6How to install Brother software on a computer not connected to the Internet
- 7This printer is not detected when establishing a Bluetooth® connection.
- 8How do I create and transfer templates? (for Mac)
- 9I cannot connect my printer to a Windows 11 computer via USB.
- 10Printing from an Android™ device
- 11What iOS mobile application can I use?
- 12How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 13What is the JPEG printing and how can I use it?
- 14How do I uninstall the printer driver?
- 15The print quality is poor, and the image is too light or dark.
- 16Printing is not possible. (USB connection)
- 17Where can I download the latest P-touch Editor for Mac?
- 18Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 19My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 20I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 21The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 22(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 23How to open the Devices and Printers window
- 24The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 25Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 26How do I clean the platen roller?
- 27How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 28How to identify your Operating System (OS) for Windows or Mac
- 29I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 30I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 31Where can I find my Brother printer's serial number?
- 32I cannot save a file downloaded from the Brother support website (For Windows)
- 33What Android™ mobile application can I use?
- 34The side margins are incorrect.
- 35How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 36Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 37What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 38How do I transfer label templates with P-touch Transfer Express?
- 39How do I connect the printer and my computer via Bluetooth®? (Windows 10 S)
- 40The printer does not turn on, so I cannot print.
- 41How to set up the printer
- 42I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 43I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 44Installing the CUPS wrapper/LPR printer driver (Linux®)
- 45Some of the print options in OpenOffice do not work. (Linux®)
- 46Uninstalling the printer driver (Linux®)
- 47How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 48I want to use the Roll Paper Pause mode or create new forms from Printer Server Properties.
- 49How do I connect the printer and my mobile device via Bluetooth®?
- 50There is no data registered in the P-touch library. (P-touch Editor 5.x for Windows)