FAQs & Troubleshooting
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81 Results
- 1What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 2How do I create and transfer templates? (for Mac)
- 3What Android™ mobile application can I use?
- 4How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 5Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 6How do I connect the printer and my computer via Bluetooth®? (Mac OS X 10.8 or later)
- 7How to identify your Operating System (OS) for Windows or Mac
- 8My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 9This printer is not detected when establishing a Bluetooth® connection.
- 10I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 11Printing from an Android™ device
- 12I cannot save a file downloaded from the Brother support website (For Windows)
- 13How can I stop the printer from automatically feeding roll paper after printing? (for Mac)
- 14Installing a CA certificate
- 15(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 16How to open the Devices and Printers window
- 17The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 18How to identify the printer's firmware version
- 19Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 20What do the indicator lights mean?
- 21How do I clean the platen roller?
- 22How to insert paper
- 23What is the Label List? (P-touch Editor 5.x for Windows)
- 24How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 25(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 26I connected multiple printers of the same model to one computer but can only print from one of them.
- 27(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 28The printer does not turn on, so I cannot print.
- 29I cannot connect my printer to a Windows 11 computer via USB.
- 30How to set up the printer
- 31Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 32Where can I download the latest P-touch Editor for Mac?
- 33I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 34Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 35I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 36The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 37I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 38Installing the CUPS wrapper/LPR printer driver (Linux®)
- 39Some of the print options in OpenOffice do not work. (Linux®)
- 40Uninstalling the printer driver (Linux®)
- 41I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
- 42Where can I find my Brother printer's serial number?
- 43How to install Brother software on a computer not connected to the Internet
- 44The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 45I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 46How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 47When printing from an application, the application's "Collate" setting does not work correctly.
- 48I want to use the Roll Paper Pause mode or create new forms from Printer Server Properties.
- 49How do I connect the printer and my mobile device via Bluetooth®?
- 50What iOS mobile application can I use?