FAQs & Troubleshooting
Latest |
79 Results
- 105/11/2024I cannot install the printer driver or print in Windows 11.
- 215/10/2024I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
- 327/09/2024Where can I find my Brother printer's serial number?
- 427/09/2024What Android™ mobile application can I use?
- 517/09/2024How do I uninstall the printer driver?
- 623/07/2024I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 730/05/2024(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 830/05/2024(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 930/05/2024(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 1030/05/2024(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 1130/05/2024(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 1209/01/2024How to set up the printer
- 1328/11/2023How can I stop the printer from automatically feeding roll paper after printing? (for Mac)
- 1418/10/2023How to open the Devices and Printers window
- 1518/10/2023The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 1618/10/2023How do I connect the printer to my computer using a USB cable?
- 1718/10/2023How to identify your Operating System (OS) for Windows or Mac
- 1818/10/2023Printing is not possible. (USB connection)
- 1912/06/2023The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 2012/06/2023How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 2112/06/2023How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 2212/06/2023Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 2312/06/2023The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 2412/06/2023Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 2512/06/2023How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 2612/06/2023Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 2712/06/2023What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 2812/06/2023What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 2912/06/2023How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 3012/06/2023How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 3112/06/2023What is the Label List? (P-touch Editor 5.x for Windows)
- 3212/06/2023How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 3312/06/2023The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 3402/06/2023I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 3502/02/2023How do I create and transfer templates? (for Mac)
- 3601/12/2022Installing the CUPS wrapper/LPR printer driver (Linux®)
- 3701/12/2022Uninstalling the printer driver (Linux®)
- 3813/10/2022Where can I download the latest P-touch Editor for Mac?
- 3928/06/2022How to install Brother software on a computer not connected to the Internet
- 4003/06/2022I want to use the Roll Paper Pause mode or create new forms from Printer Server Properties.
- 4102/05/2022I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 4219/04/2022Installing a CA certificate
- 4318/04/2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 4404/04/2022What do the indicator lights mean?
- 4531/03/2022Printing from an Android™ device
- 4631/03/2022The side margins are incorrect.
- 4731/03/2022What is the JPEG printing and how can I use it?
- 4831/03/2022How to charge the rechargeable Li-ion battery
- 4931/03/2022The paper is jammed in the printer.
- 5031/03/2022Pages don't print.