FAQs & Troubleshooting
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Latest |
105 Results
- 119/08/2024Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 219/08/2024What Android™ mobile application can I use?
- 323/07/2024I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 430/05/2024(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 530/05/2024(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 630/05/2024(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 730/05/2024(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 830/05/2024(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 928/11/2023How can I stop the printer from automatically feeding roll paper after printing? (for Mac)
- 1018/10/2023How to open the Devices and Printers window
- 1118/10/2023The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 1218/10/2023How do I uninstall the printer driver?
- 1318/10/2023How do I connect the printer to my computer using a USB cable?
- 1418/10/2023How to identify your Operating System (OS) for Windows or Mac
- 1518/10/2023Printing is not possible. (USB connection)
- 1611/10/2023Printing from a Windows PC or Mac
- 1711/10/2023Getting ready to use your printer.
- 1810/10/2023How do I print from a computer or mobile device?
- 1912/06/2023The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 2012/06/2023How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 2112/06/2023How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 2212/06/2023Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 2312/06/2023The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 2412/06/2023Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 2512/06/2023How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 2612/06/2023I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 2712/06/2023The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 2812/06/2023Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 2912/06/2023What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 3012/06/2023What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 3112/06/2023How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 3212/06/2023How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 3312/06/2023How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 3412/06/2023What is the Label List? (P-touch Editor 5.x for Windows)
- 3512/06/2023How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 3612/06/2023The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 3712/06/2023The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 3812/06/2023The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 3912/04/2023Where can I find my Brother printer's serial number?
- 4005/12/2022What kinds of software are available for this printer?
- 4128/06/2022How to install Brother software on a computer not connected to the Internet
- 4209/05/2022How can I stop the printer from automatically feeding roll paper after printing? (for Windows)
- 4302/05/2022The latest printer driver was successfully installed, but the driver did not update correctly.
- 4402/05/2022I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 4518/04/2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 4631/03/2022The side margins are incorrect.
- 4731/03/2022How to delete the registry information and files related to the printer driver
- 4828/03/2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 4928/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 5009/12/2021How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)