FAQs & Troubleshooting
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105 Results
- 1Printing from a Windows PC or Mac
- 2How do I transfer templates to the printer?
- 3What Android™ mobile application can I use?
- 4Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 5Installing the software
- 6How do I turn the printer off?
- 7The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 8How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 9Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 10P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 11Using the Printer Setting Tool (for Mac)
- 12I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 13Some of the print options in OpenOffice do not work. (Linux®)
- 14Using the Communication Settings (for Windows)
- 15Using the Device Settings (for Windows)
- 16How do I uninstall the printer driver?
- 17Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 18What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 19How to charge the rechargeable Li-ion battery
- 20How to identify your Operating System (OS) for Windows or Mac
- 21I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 22The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 23The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 24How can I stop the printer from automatically feeding roll paper after printing? (for Mac)
- 25The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 26(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 27How to delete the registry information and files related to the printer driver
- 28What is the Label List? (P-touch Editor 5.x for Windows)
- 29When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 30Which options should I select in the Device Settings when I use the optional Roll Printer Case?
- 31When printing using the optional roll printer case (PA-RC-001), gaps between lines may decrease or blurred characters may be printed.
- 32P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 33The paper moves through the printer, but nothing appears on the paper.
- 34How to install the rechargeable Li-ion battery (optional)
- 35How to connect to an AC power outlet (optional)
- 36The print quality is poor, and the image is too light or dark.
- 37(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 38I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 39Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 40I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 41Uninstalling the printer drivers (Linux®)
- 42How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 43I cannot install the "Full Software Package" displayed in "Drivers&Editor Tool" on macOS 10.13/ 10.12.
- 44When printing from an application, the application's "Collate" setting does not work correctly.
- 45Using the Printer Setting Tool (for Windows)
- 46How can I stop the printer from automatically feeding roll paper after printing? (for Windows)
- 47How do I print from a computer or mobile device?
- 48How to identify the printer's firmware version
- 49I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 50What do the indicator lights mean?