FAQs & Troubleshooting
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210 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3(Video) Load A4/Letter papers
- 4Check the Print Quality
- 5(Video) Load Paper in the Multi‑purpose Tray (MP Tray)
- 6I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7I cannot install Brother drivers on Debian 10 or later (Linux)
- 8My Brother machine could not be found over the network when I installed drivers on my computer.
- 9(Video) Connect telephone line and power cords
- 10The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 11Cannot Print XX or Print Unable XX
- 12Check the Print Alignment from Your Brother Machine
- 13Install the Brother iPrint&Scan application (for mobile device)
- 14Paper Size Mismatch
- 15Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 16Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 17Document Jam
- 18Other Problems
- 19Load Documents in the Automatic Document Feeder (ADF)
- 20What is Brother Web Connect?
- 21What is the default password for my Brother machine?
- 22(Video) How to Email Print
- 23Check ink level, then press [OK]
- 24(Video) Load Envelopes
- 25Printing/ Scanning with a mobile device
- 26Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 27Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 28The printer status is Offline or Paused.
- 29One or more of my colors are not printing (blank).
- 30Printer Jam or Paper Jam
- 31I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 32I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 33Brother iPrint&Scan cannot find my Brother machine (macOS)
- 34Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 35Change the printer driver settings (Windows)
- 36Ink Low
- 37(Video) When I print photos, the color quality is not good.
- 38No Paper / No Paper Fed / No Paper Fed Again / No Paper Fed MPTray
- 39Change the Print Options to Improve Your Print Results
- 40What is Brother iPrint&Scan?
- 41Add your Brother machine with AirPrint (macOS)
- 42I cannot print using my Brother machine on a wired network (Windows/macOS)
- 43What is the recommended paper?
- 44Load Paper in the Multi‑purpose Tray (MP Tray)
- 45(Video) Set up your Brother machine
- 46(Video) Fill the ink tanks
- 47Delete print jobs from the print queue.
- 48Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 49Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 50My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.