FAQs & Troubleshooting
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292 Results
- 1Can I print from and scan to iPhone, iPod touch and iPad?
- 2I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 3Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 4Colored lines across the page
- 5Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 6The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 7Can I print from or scan to Android™ Smartphone?
- 8I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 9Use voice mail on the same line as my Brother machine.
- 10Uneven density appears periodically across the page.
- 11Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 12Scan Unable xx
- 13WT Box End Soon
- 14Wrinkle
- 15Print on envelopes, labels or thick paper from the MP Tray
- 16I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 17I cannot install Brother drivers on Debian 10 or later (Linux)
- 18I cannot print using my Brother machine on a wireless network (Mac)
- 19When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 20A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 21Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 22Calibrate or Calibration Failed.
- 23Cartridge Error
- 24The printer status is Offline or Paused.
- 25I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 26Poor fixing
- 27Drum !
- 28Envelope creases
- 29Colors are light or faint on the whole page
- 30Replace Fuser
- 31White spots or hollow print
- 32The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 33Scan a document from a Windows XP application
- 34The faxes I send are always received with a vertical black line.
- 35I cannot install the driver when using the Driver Install Tool. (Linux)
- 36Enable the Brother machine's network interface.
- 37Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 38Configure and use the Scan to Network feature (For Windows)
- 39Configure and use the Scan to FTP feature
- 40What is Brother iPrint&Scan?
- 41Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 42Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 43Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 44What is Brother Web Connect?
- 45Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 46The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 47I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 48Clean the paper pick-up roller
- 49The color of your printouts is not what you expected
- 50Scan a document into PaperPort™ using the TWAIN driver