FAQs & Troubleshooting
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365 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2Setup a Brother machine on a wireless (Wi-Fi) network.
- 3(Video) Load A4/Letter paper
- 4I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 5The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 6Enable the Brother machine's network interface.
- 7I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8Turn Off Memory Receive
- 9Uneven density appears periodically across the page.
- 10What is Brother iPrint&Scan?
- 11Can I print in monochrome if one of the color toners run out?
- 12Paper is Jammed in the Back of the Machine
- 13(Video) Unpack your Brother machine
- 14Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 15I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 16Curled or wavy
- 17Replace Drum
- 18White spots
- 19(Video) Set up your Brother machine
- 20Ghost
- 21Vertical colored streaks or bands appear on the page
- 22I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 23Scan Using Secure Function Lock 3.0
- 24Forward Incoming Faxes to Another Machine
- 25The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 26Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 27My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 28Use Universal Print (Windows)
- 29Restrict changing machine settings for users.
- 30(Video) Connect telephone line and power cords
- 31Carry out calibration to improve the color density
- 32Use voice mail on the same line as my Brother machine.
- 33Toner scatter or toner stain
- 34(Video) Update the Driver or Firmware for your Brother machine
- 35Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 36Delete print jobs from the print queue.
- 37Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 38Adjust the copy density and contrast
- 39The color of your printouts is not what you expected
- 40My Brother machine could not be found over the network when I installed drivers on my computer.
- 41When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 42(Video) Load an Envelope (MP Tray)
- 43Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 44Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 45Connect a telephone on the same line as the Brother machine in Fax/Tel Mode.
- 46Replace the Waste Toner Box
- 47Paper is Jammed in the Paper Tray
- 48Paper is Jammed in the MP tray
- 49White streaks or bands down the page
- 50Blank page or some colors are missing.