FAQs & Troubleshooting
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133 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1(Video) Paper is Jammed inside the Machine
- 2(Video) Paper is Jammed in the 2-sided Tray
- 3(Video) Paper is Jammed in the Back of the Machine
- 4(Video) Paper is Jammed in the Paper Tray
- 5Document Jam
- 6What is the recommended paper?
- 7(Video) Paper is Jammed in the MP tray
- 8Lines across the page
- 9Ghosting images
- 10The scanning speed is slow when scanning from my machine. (Windows)
- 11(Video) Document is Jammed under the Document Cover
- 12(Video) Document is Jammed in the Top of the ADF Unit
- 13Cannot Print ##
- 14(Video) Set up your Brother machine
- 15I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 16(Video) Remove Small Scraps of Paper Jammed in the ADF
- 17Install the Brother Mobile Connect application (for mobile device)
- 18Check the firmware version.
- 19Protect your Brother machine against unauthorised access over the network
- 20What is the default password for my BRAdmin or Web Based Management?
- 21I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 22I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 23Use Universal Print (Windows)
- 24What driver package format is supported by my Linux distribution?
- 25My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 26When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 27I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 28How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 29My Brother machine could not be found over the network when I installed drivers on my computer.
- 30Open the Control Panel (For Windows)
- 31The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 32Why doesn't my Brother machine have a dial tone?
- 33Where can I download Brother iPrint&Scan application for Mac?
- 34Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 35Important points for specifying the scan area (Linux)
- 36Add your Brother machine with AirPrint (macOS)
- 37I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 38The driver installation finished successfully but I cannot print. (Linux)
- 39I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 40I cannot print using my Brother machine on a wired network (Windows/macOS)
- 41Set Telephone Line Compatibility for Interference and VoIP Systems
- 42Media Type Mismatch or Media Mismatch
- 43"Offline" appears on the Status Monitor. (Windows)
- 44Open the Status Monitor (Windows)
- 45Delete print jobs from the print queue.
- 46Self-Diagnostic
- 472-sided Disable or 2-sided Disabled
- 48Cannot Detect
- 49Toner Low or Prepare New Toner Cartridge
- 50Can I use non-Brother or third party supplies with the Brother machine?