FAQs & Troubleshooting
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164 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2Document Jam
- 3(Video) Paper is Jammed in the 2-sided Tray
- 4(Video) Paper is Jammed in the Back of the Machine
- 5What is the default password for my BRAdmin or Web Based Management?
- 6(Video) Paper is Jammed in the Manual Feed Slot
- 7Install the Brother Mobile Connect application (for mobile device)
- 8Out of Memory
- 9(Video) Paper is Jammed in the Paper Tray
- 10The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 11Ghosting images
- 12Wrong Toner Cartridge
- 13Toner Error
- 14Cannot Print ##
- 15Set Telephone Line Compatibility for Interference and VoIP Systems
- 16How to identify your Operating System (OS).
- 17I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 18I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 19I cannot find some option in the Printing preferences. (For Windows)
- 20Drum !
- 21What driver package format is supported by my Linux distribution?
- 22I get a TS error when trying to print on a wireless network.
- 23The printer status is Offline or Paused.
- 24Uneven color density across the page
- 25Cartridge Error
- 26Toner Low
- 27Cooling Down
- 28(Video) Paper is Jammed inside the Machine
- 29Can I use non-Brother or third party supplies with the Brother machine?
- 30Command List of brscan. (Linux)
- 31I cannot print on a wireless (Wi-Fi) network (Windows)
- 32Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 33How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 34Adjust color settings by using the custom setting in the printer driver (Windows only)
- 35Condensation
- 36No Toner
- 37Cannot Detect
- 38No Paper / No Paper Tray1/Tray2/MP Tray
- 39Unusable Device
- 40Color offset
- 41Storage Full
- 42Vertical colored streaks or bands appear on the page
- 43I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 44The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 45Large characters are printed incorrectly. (Linux)
- 46When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 47I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 48Check the firmware version.
- 49Check the Node Name of the Brother machine
- 50Colored spots at 75 mm (3.0 in.) intervals or at 29 mm (1.1 in.) intervals