FAQs & Troubleshooting
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343 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2Replace the Drum Unit
- 3Scan Using Secure Function Lock 3.0
- 4(Video) Replace the Toner Cartridge
- 5Set Telephone Line Compatibility for Interference and VoIP Systems
- 6Setup a Brother machine on a wireless (Wi-Fi) network.
- 7Brother iPrint&Scan cannot find my Brother machine (macOS)
- 8Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 9I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 10When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 11Paper is Jammed in the Back of the Machine
- 12I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 13Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 14Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 15Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 16What is Brother iPrint&Scan?
- 17The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 18The printer status is Offline or Paused.
- 19Replace the Belt Unit
- 20Curled or wavy
- 21Forward Faxes Remotely
- 22(Video) Connect telephone line and power cords
- 23Paper is Jammed in the Manual Feed Slot
- 24Adjust color settings by using the custom setting in the printer driver
- 25Scan multiple pages into one file instead of each scan being saved as a separate file.
- 26Replace Fuser
- 27Load and Print on Labels in the Manual Feed Slot
- 28The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 29Envelope creases
- 30Can I print in monochrome if one of the color toners run out?
- 31My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 32I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 33What driver package format is supported by my Linux distribution?
- 34Check the remaining ink or toner level (Linux)
- 35(Video) Set up your Brother machine
- 36The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 37No Tray / No Tray T1 / No Tray1
- 38Use voice mail on the same line as my Brother machine.
- 39Document Jam
- 40What is the recommended paper?
- 41White spots
- 42(Video) Update the Driver or Firmware for your Brother machine
- 43Create a Certificate Signing Request (CSR)
- 44Load Documents in the Automatic Document Feeder (ADF)
- 45Load Paper in the Paper Tray
- 46Printing/ Scanning with a mobile device
- 47Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 48Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 49Scan Unable ##
- 50I cannot install Brother drivers on Debian 10 or later (Linux)