FAQs & Troubleshooting
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335 Results
- 1Print using only the black ink cartridge when the Color cartridges have run out.
- 2Load paper in the paper tray
- 3One or more of my colors are not printing (blank). What can I do?
- 4Paper Jam
- 5Replace Ink
- 6How do I know which receive mode to select?
- 7Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 8Scan multiple pages into one file instead of each scan being saved as a separate file.
- 9I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 10How do I load envelopes into my machine?
- 11I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 12I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 13I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 14The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 15Load photo paper into my machine.
- 16Which E-mail packages are compatible with ControlCenter3?
- 17When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 18My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 19I cannot install Brother drivers on Debian 10 or later (Linux)
- 20Change the number of times my Brother machine rings before it answers.
- 21Scan and save a document in PDF format (Scan to File)
- 22I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 23I cannot send a fax using PC-FAX (Windows 10)
- 24I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 25When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 26I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 27Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 28I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 29What driver package format is supported by my Linux distribution?
- 30Important points for specifying the scan area (Linux)
- 31I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 32I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 33I cannot save a file downloaded from the Brother support website (For Windows)
- 34Scan from the Brother iPrint&Scan application using Windows Phone.
- 35Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 36Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 37Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 38Keep my Brother machine's PhotoCapture Center from automatically cutting off part of a large photo
- 39How to identify your Operating System (OS).
- 40Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode.
- 41The printer status is Offline or Paused.
- 42When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 43Ink Low
- 44I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 45Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 46I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 47Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
- 48How do I store Speed Dial numbers on my Brother machine for easy dialing?
- 49Can I transfer faxes to the PC when my machine has a mechanical problem?
- 50Forward a fax to another fax machine when my machine has a mechanical problem.