FAQs & Troubleshooting
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384 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4Ink Absorber Full
- 5My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 6When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 7Use voice mail on the same line as my Brother machine.
- 8I cannot install Brother drivers on Debian 10 or later (Linux)
- 9Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 10Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode.
- 11Improve poor print quality.
- 12The message "Poor Line Condition" or "NG" appears on the Transmission Verification Report when I try to send a fax.
- 13Combine multiple scanned documents into a single file with PaperPort™
- 14Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 15What driver package format is supported by my Linux distribution?
- 16Install Starter Ink
- 17Configure and use the Scan to Network feature (For Windows)
- 18Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 19Can I print from or scan to Android™ Smartphone?
- 20My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 21Cover is Open
- 22Clear wide, faded, horizontal lines(banding) appearing on printed documents.
- 23I'm using Macintosh. What is the PreScan option used for?
- 24Load paper in the paper tray.
- 25What is Swipe operation?
- 26When printing a "Power Point" document with "Page Layout: 2 in 1" and the quality is set to Super Fine or Fine, part of the image is black. What can I do?
- 27Wireless setup is requesting a WPS PIN to complete the setup
- 28I cannot print using my Brother machine on a wireless network (Mac)
- 29Connect your Brother machine to your mobile device via a wireless router or access point.
- 30The scanner cover support has come off. (With Video Instructions)
- 31Stains appear at the end of the printed/ copied documents.
- 32I cannot find some option in the Printing preferences. (For Windows)
- 33Paper tray not detected
- 34Cannot Detect Ink Volume
- 35I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 36The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 37A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 38Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 39What is AirPrint?
- 40Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 41Delete numbers stored in my Brother machine's Caller ID History.
- 42How do I know which receive mode to select?
- 43Discover the MAC address of the Brother network card
- 44I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 45Printer Locked
- 46No Ink Cartridge
- 47Where can I get FaceFilter Studio and what can I do with this application?
- 48Is my Brother machine compatible with Windows Vista?
- 49When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 50Where is the USB port on the machine?