FAQs & Troubleshooting
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349 Results
- 1My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 2Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode.
- 3Store a Speed Dial number from my Brother machine's Caller ID History.
- 4Change the number of times my Brother machine rings before it answers.
- 5The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 6Can I print from or scan to Android™ Smartphone?
- 7Adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine.
- 8Print using only the black ink cartridge when the Color cartridges have run out.
- 9How do I load paper?
- 10Printing/ Scanning with a mobile device
- 11When I install ink cartridges in my machine, the LCD displays "Install Starter Ink".
- 12Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 13When I print, the pages are smudged with ink.
- 14Why doesn't the machine answer when receiving a call?
- 15What driver package format is supported by my Linux distribution?
- 16I cannot print using my Brother machine on a wireless network (Windows)
- 17Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 18When I print or copy a document with fast mode, the printing is shifted too high on the paper.
- 19Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 20When I print images, the quality is not good (Linux)
- 21Connect your Brother machine to your mobile device via a wireless router or access point.
- 22Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 23Can I print from and scan to iPhone, iPod touch and iPad?
- 24No Paper Fed
- 25Print on both sides of the page? (Manual 2-sided/Duplex Printing)
- 26Configure and use the Scan Key Tool (Linux)
- 27Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 28How do I know which side up my photo paper should be in the tray?
- 29Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 30Can I use voice mail on the same line as my Brother machine?
- 31I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 32I installed scan-key-tool, but it does not work. (Linux)
- 33Scan from the Brother iPrint&Scan application using Windows Phone.
- 34The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 35How do I know which receive mode to select?
- 36Change the printer driver settings (Windows/macOS)
- 37Ink Low
- 38Install the built-in drivers (For Windows 8 and Windows 10)
- 39Cannot print after a Windows 10 update (June 2020)
- 40I cannot send a fax using PC-FAX (Windows 10)
- 41I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 42I cannot save a file downloaded from the Brother support website (For Windows)
- 43When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 44I still receive the error message "Paper Jam" after I removed the jammed paper.
- 45I cannot make borderless prints.
- 46Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 47I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 48Unable to Print 7X
- 49Configure a cover page for PC-FAX.
- 50When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".