FAQs & Troubleshooting
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363 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2Printouts have toner scatter or toner stain.
- 3White streaks or bands appear down the page.
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5What is Brother iPrint&Scan?
- 6The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 7Nothing is printed on the page or some colors are missing.
- 8I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes.
- 9How do I replace the waste toner box?
- 10Tips for copy/scanning and preventing document jams
- 11I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 12Can I print from or scan to Android™ Smartphone?
- 13Printouts have wrinkles.
- 14When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 15Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 16Adjust color settings by using the custom setting in the printer driver
- 17How do I clear the message "Jam Rear" from the LCD display?
- 18How do I turn off/on the Toner Save Mode?
- 19The image is ghosted.
- 20How do I know which receive mode to select?
- 21Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 22Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 23Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 24I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 25When I try to dial a One Touch or Speed Dial number, my Brother machine's LCD reads "Not Registered."
- 26White lines or bands or ribbing appear across the page.
- 27Vertical colored streaks or bands appear on the page.
- 28How do I factory reset the print server?
- 29How do I install additional memory?
- 30Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 31Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 32A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 33Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 34Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 35I still receive the error message "Replace Parts Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 36Duplex (two-sided) scan
- 37Can I print from and scan to iPhone, iPod touch and iPad?
- 38The printer status is Offline or Paused.
- 39I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 40Which E-mail packages are compatible with ControlCenter3?
- 41Configure scan settings without administrator privileges (Linux)
- 42Delete print jobs from the print queue.
- 43Print a web page from iPrint&Scan when using an Android™ mobile device.
- 44Change the printer driver settings (Windows/macOS)
- 45When I send a fax from the machine, an error "not register." or "not registered." is displayed.
- 46I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 47How do I forward a fax to another fax machine when my machine has a mechanical problem?
- 48Where is the Auto 2-sided(Duplex) setting option in the driver for Mac OS X 10.3.x or greater?
- 49How do I clear the message "Jam Tray 1" or "Jam Tray 2" from the LCD display?
- 50Scan and save a document in PDF format (Scan to File)