FAQs & Troubleshooting
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297 Results
- 1Wrinkle
- 2Print on both sides of the paper (2-sided/duplex Printing).
- 3Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 4Load paper in the paper tray
- 5Jam Inside
- 6Replace Fuser
- 7I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 8Jam Rear
- 9When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 10Jam 2-sided
- 11Protect your Brother machine against unauthorised access over the network
- 12The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 13Jam Manual Feed
- 14Manual Feed
- 15Document Jam
- 16Replace WT (waste toner) Box
- 17White streaks or bands down the page
- 18Nothing is printed on the page
- 19I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 20Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 21No Waste Toner
- 22Toner Low
- 23Print a document securely using the Secure Print feature (Windows)
- 24The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 25Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 26Replace PF Kit xx
- 27Replace Belt
- 28I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 29I keep getting the error message "Authenticate Err (Authentication error)".
- 30Calibrate or Calibration Failed or Calibration.
- 31What is the BRAdmin Professional software used for?
- 32A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 33Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 34Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 35Can I print from or scan to Android™ Smartphone?
- 36Cartridge Error
- 37Scan multiple pages into one file instead of each scan being saved as a separate file.
- 38Carry out calibration to improve the color density
- 39Color misregistration
- 40Smudges on printed pages (Poor fixing)
- 41Jam Tray 1 or Jam Tray
- 42Curled or wavy
- 43Envelope creases
- 44Replace Drum
- 45Replace Toner
- 46Configure and use the Scan to E-mail Server feature.
- 47Download a file from the "Downloads" section and save it to Windows 8 computer.
- 48The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 49Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 50I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.